Client Satisfaction

We are proud of the service we provide and aim to keep all transactions as stress free as possible. However we appreciate that there may be occasions when things do not go according to plan.
If this does happen then please raise the issue with a team member and we hope it can be resolved.
If you are still dissatisfied then please contact Sue Crossley on giving specific details.
We hope that all issues can be resolved at this stage, however if it has not been resolved to your satisfaction, we are members of The Property Ombudsman, who will be able to assist.

Get a FREE market appraisal for the sale or rental of your property...

If you would like one of our team to provide a free, no-obligation market appraisal please either call the office on 02392 632275 or complete the form below and we will contact you to arrange an appointment.


The Country House Company worked incredibly hard to secure us our dream house in Hambledon and we could not be more grateful. Kate was incredibly knowledgeable and open about the house and its history, the local area and the market. We were kept in the loop on communications with the vendor, we never needed to chase and felt that whilst the vendors wishes were communicated and respected our cause was similarly championed which ultimately resulted the best outcome for all. If and when we choose to sell our home, we won’t be going anywhere else. Our experience demonstrates that getting the right team on the case makes all the difference. Thank you Kate and the team at The Country House Company!

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