We are proud of the service we provide and aim to keep all transactions as stress free as possible. However we appreciate that there may be occasions when things do not go according to plan.
If this does happen then please raise the issue with a team member and we hope it can be resolved.
If you are still dissatisfied then please contact Sue Crossley on email@example.com giving specific details.
We hope that all issues can be resolved at this stage, however if it has not been resolved to your satisfaction, we are members of The Property Ombudsman, who will be able to assist.