Our clients say….
Patrick, Thank you for all of your assistance during this process. It has been extremely testing at times, but we have been grateful for your perseverance, pragmatic advice and sense of humour to help get us to the end point. Thank you too for not being the stereotypical estate agent! It has previously been exasperating, when dealing with agents who just haven’t listened and/or properly taken the time to understand what we want to achieve, etc. That has culminated, on my part, in a slight mistrust of agents generally. It has therefore been refreshing not to feel that way and, again, that is down to your experience and approach – it is much appreciated!
“Many thanks for all your help and support over the tenancy period – please pass on our thanks to the whole team. We would thoroughly recommend you for your professionalism, service and friendliness.”
“I just wanted to say that I am delighted with the outcome of No. 4 Trooper Bottom and how the whole sale from beginning to end was conducted with the efforts of Caroline and Patrick, you have a good team working with you, always keeping me up to speed with appointments and the progress of the sale and the endless questions and enquiries you all had to deal with …I like the approach of The Country House Company, you seem to have a good network to get the right sort of potential buyers to visit the property without wasting time with people who possibly would not be interested with a property like No.4, your marketing is obviously well thought out.”
“Thank you so much for all you have done and so professionally and promptly!”
“I think it is brilliant that you were able to get this away before Christmas – really well done to you and your team.”
“Maureen and I would like to thank you and the rest of the staff at The Country House Company for the excellent work in selling our house. What we found particularly useful was that you and your staff were always on hand to help with our worries and concerns. Moving house is always stressful and for us it would have been more so without you at our side. And as if that were not enough, you managed to achieve a figure very close to the asking price. With grateful thanks and best wishes for the future.”
“Just on a personal note Jane and I are very appreciative of your consideration and recommendation of the house and have settled in already”
“I just wanted to write and praise one of your staff. ……. We have been dealing with Kate, who has been utterly brilliant. So refreshing to have someone who treats one like a human being!! She has been incredibly polite, professional and diligent. We are still looking but I just wanted to let you know what a pleasure it has been to deal with her.”
“It is now 6 years since I placed the letting of Hall Place Cottage with The Country House Company, and thought it appropriate as we enter the final stages of its sale, to place on record that throughout our dealings I have been most impressed by the professionalism, courtesy and efficiency of your whole team. What I found particularly refreshing and increasingly rare, was the feeling that regardless of whom I was dealing with, it was less about ‘ticking the box’, more about putting yourselves in the shoes of the client when any particular issue was being talked through. Should any prospective client so wish, I would be happy to supply them with a verbal recommendation!”
“I have found The Country House Company’s staff a delight to work with, being extremely helpful in every aspect and very friendly and courteous. They did a great job of advertising and subsequently letting our property – always keeping in touch as to developments and they let our property surprisingly quickly, especially considering it did not tick a lot of people’s boxes in some aspects. They obviously know there job and I would not hesitate in recommending them to anyone.”
“Thanks so much to you and Kate. The most professional rental team that I had dealings with”
“……….and I ESPECIALLY need to thank you for making this selling ‘journey’ as painless as possible. I think you’ve done a brilliant job liaising and keeping me grounded! It really has been a pleasure doing business with TCHC (that sounds terribly corny) but the whole way through I felt you had my best interests at heart and that all that could have been done was done. There is no doubt in my mind that I chose the best company for the job and I really do hope that things for you at TCHC go from strength to strength. I am very happy for The Court House (or me!) to be used to help promote the company wherever possible.”
“Self-evidently, selling one’s house is not always plain-sailing, one needs good people behind one: for me The Country House team were superb. Quickly securing me a sale at the asking price, they then strongly supported me and/or applied a light touch when the sale process required it. Basically- on my side throughout! If you want friendly 100 % efficiency in your agents – and who doesn’t – look no further than The Country House. “
“……….and thanks to both you and Patrick for sticking with us over what I know for us all has been a much longer and more difficult process than we had originally hoped. We are very grateful to all at Country House for your efforts on our behalf.”
“Lovely to meet you Emilie after all your help and patience, and lovely, too, to meet Marishelle. I feel very fortunate to be dealing with yourself, and with Country House Company in general.”
“You have been excellent – the other Letting Agencies could learn a lot from your service.”
” I want to thank you for everything you have done, Patrick. You have been, hands-down, the very best estate agent I have ever had the pleasure to work with. The Days also spoke very highly about you. You have managed some high stress situations with such intelligence, sensitivity, and grace. Thank you very, very much. I think you are very, very good at your job.”
“….. I know the journey has not always been easy, and there have also been times when maybe you felt that we couldn’t make up our minds about what we wanted. And as if that wasn’t enough, to have the huge disruption of a major flood scheme going past the door and making the sale of the property just that bit more difficult…Throughout this period, The Country House Company in general and you, Patrick, in particular have remained totally committed to finishing the job, when I suspect that many other estate agents would just have put our house into the ‘too difficult’ drawer. We’re grateful to you for sticking with it through all the various phases, from trying to understand why we weren’t getting offers, to keeping the show ‘on the road’ through the legal and other difficulties encountered on the sale of the house. Thank you very much for indeed for all your hard work, professionalism, determination and courtesy over this long period.”
Thank you for your attentive and impeccable service”
“I would like to express my deepest gratitude to your colleague Emilie for the professional and personal service she have given while conducting the recent let of 3 Brockwood Dean Cottage. It has been an absolute pleasure to deal with Emilie throughout the course of the letting process. She has dealt with all my queries and questions in a prompt and helpful manner, making sure that I was in full receipt of all relevant information at all times.
Her willingness to make sure that I was happy with each given stage of the process was a refreshing change from other ‘service levels’ I have received with other companies in the past. Emilie has presented your company in the best possible light from the first contact I had with her, all the way through to completion last Friday. I could not be happier with your company standards as embodied by Emilie. ”
“Thank you for all your attention to the successful letting of the property, very impressed by your professional service.”